Customer Support
Our Netherlands-based support team is dedicated to providing fast, professional assistance for every stage of your Kenmore ownership experience — from pre-purchase questions to after-sales service.
As the officially authorized Kenmore distributor for the Netherlands, we maintain a dedicated local support infrastructure so that customers, retail partners, and service technicians always have direct access to accurate, up-to-date guidance. Whether you need help understanding a product feature, resolving a technical issue, or tracking an existing service request, our team is equipped to assist efficiently.
Email Support
Send your inquiry to support@kenmore.nl. Our team typically responds within 24 hours on business days, with priority handling for warranty and safety-related matters.
Phone Assistance
Reach our support line on business days between 09:00–17:00 (CET) for product guidance, troubleshooting, and appliance malfunctions.
Service Requests
Report a technical issue through our support channel and receive tailored guidance, including scheduling of a qualified repair technician where required.
Before You Contact Us
To help us resolve your request as quickly as possible, please have your product model number, serial number, and proof of purchase ready. This information allows our team to verify warranty status and provide accurate troubleshooting steps without delay.
For safety-related concerns involving gas, electrical, or refrigerant components, we recommend discontinuing use of the appliance immediately and contacting our support team before attempting any self-repair.