Privacy Policy

01Data We Collect

We collect personal information that you voluntarily provide to us, including your name, contact details, delivery address, order history, and product registration information submitted through our website, customer support channels, or authorized retail partners.

We may also automatically collect limited technical information, such as browser type and device information, to ensure our website functions correctly across devices.

02How We Use Your Data

Your personal data is used to process orders, manage warranty and service claims, respond to customer support inquiries, and fulfill our legal and contractual obligations as an authorized distributor.

We do not sell or rent personal data to third parties. Data may be shared with logistics partners, service technicians, or regulatory authorities strictly where necessary to fulfill our obligations to you.

03Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Dutch and European law, after which it is securely deleted or anonymized.

04Your Rights Under GDPR

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request erasure of your personal data
• The right to object to or restrict certain processing activities
• The right to data portability
• The right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

05Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse, in line with industry best practices.

06Contact Regarding Privacy

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at support@kenmore.nl.